Frequently Asked Questions

From the home screen, you can either select a program to follow or start a quick workout. Tap on any workout to begin, then log your sets as you go. Your progress is automatically saved!

Yes! Go to the Library tab and tap "Create Program" to build your own custom workout routine. You can add exercises, set the number of sets and reps, and organize workouts by day.

Go to your Profile and tap "Edit Profile" to update your weight. Your weight history is automatically tracked over time and displayed in the Progress tab.

WorkoutGenie Pro unlocks unlimited workouts, advanced analytics (1RM calculations, muscle group tracking), custom programs, data export, and priority support. You also get access to all future premium features!

Subscriptions are managed through the App Store. Go to Settings > Your Name > Subscriptions on your iPhone, find WorkoutGenie, and tap "Cancel Subscription". Your access continues until the end of the current billing period.

Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.

Go to Profile > tap on your subscription card > "Restore Purchase". Make sure you're signed in with the same Apple ID you used to make the original purchase.

We use the Epley formula to estimate your one-rep max based on your workout history. The formula is: 1RM = Weight × (1 + Reps/30). Your estimated 1RM is automatically calculated for each exercise you log.

Yes! Go to Profile > Health Integrations > Connect Apple Health. WorkoutGenie can sync your workouts, weight, and calories burned to Apple Health. Apple Watch data is also synced automatically through Health.

Your streak counts consecutive days with at least one workout. If you miss a day, your current streak resets to zero. Your longest streak is saved in your stats!

Yes! Pro subscribers can export all their data as a CSV file. Go to Profile > Export Data (CSV). This includes your workout history, exercise logs, weight history, and achievements.

First, make sure you're signed in (Profile > Account). Then try the "Sync to Cloud" button. If issues persist, check your internet connection and try again. Your data is always saved locally first.

Go to your iPhone's Settings > Privacy & Security > Health > WorkoutGenie and make sure all permissions are enabled. Then return to the app and try connecting again in Profile > Health Integrations.

Try force-closing and reopening the app. If you have a very large workout history, the app may take a moment to load. Make sure your device has enough storage space and is running the latest iOS version.

Go to Profile > Edit Profile > scroll to the bottom > Delete Account. This will permanently delete all your data. To just reset local data without deleting your account, use the "Reset All Data" option on the main Profile screen.